Shipping policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will be notified by email after it been shipped. We ship all our order through Canada Post
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. The shipping providers we use may vary from what is selected at checkout, but will provide equal or faster service as the selected shipping option. Free shipping is calculated at checkout, and is determined by the pre-tax total after any discounts. Free shipping eligibility is determined by Shipping Zones.
Free shipping over $65 Ontario and Quebec and $100 rest of canada.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 6 days of receiving your shipping confirmation email, please contact us at info@raworganic.ca with your name and order number, and we will look into it for you.
GIFT HAMBER SHIPPING!!!!
Attention Valued Customers: Special Shipping Note for Gift Hampers
To ensure the safe and secure delivery of our exquisite gift hampers, a separate shipping charge has been applied. These delightful packages are carefully curated and require extra attention in packaging to preserve their freshness and protect fragile items. We appreciate your understanding as we prioritize the quality and integrity of your special gift selections. If you have any questions or need further assistance, please don't hesitate to reach out to our dedicated customer service team.